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How do I know that the pet returned to me is
actually my pet?
While some
providers offer the option of privately viewed cremation, we at All Paws
Go to Heaven believe that every pet and owner deserve this security
without the added trauma of having to view the cremation. In order to
ensure that your pet is treated with the utmost care, each and every
animal is issued a unique metal identification disc at the time it is
received. Your pet's identification disc remains with it throughout the
cremation process and is packaged along with the ashes inside of the
urn. This is the same process that is required by law in the cremation
of humans. We understand that your pet is a member of your family and
deserves the very best.
How long does the cremation process take and when
will I receive my pet's remains?
All Paws Go to
Heaven Pet Crematory makes every effort to pick up your cherished pet on the same day as requested, if
before 6 p.m.. We also try our best to ensure that your pet is cremated
within 12 hours of arrival to our facility. All Paws Go to Heaven Pet
Crematory will return your pet's remains and closure package back to
your local veterinarian's office, or residence in about 3-4 business days.
In what type of container will my pet's remains be
returned?
Each private
cremation is returned to the pet owners in an attractive cedar box
enclosed in a velvet bag.
Will you pick up my pet at my residence?
Yes. We will pick up your pet up at your residence
before 6 pm at no additional charge, after 6pm there is a pickup fee. We deliver the ashes back to your local veterinarian. Another
option is to contact your local Emergency Animal Hospital for further
assistance on preserving your pet until we can pick up your pet.
Can we pre-plan?
Yes. This is
recommended as it is easier to deal with prior your pet's passing.
Arrangements can be made by contacting your local veterinary hospital.
What if my veterinarian does not offer the
services of All Paws Go to Heaven Pet Crematory?
We are mainly a
pickup service, drop offs are allowed at our facility by appointment
only. We
do, however, make regular pickups at over 100 veterinary hospitals in the
Dallas/Fort Worth area. Most veterinary hospitals will allow their
clients to choose cremation services.
If your vet does not offer All Paws Go to Heaven please call and we will
help make the arrangements with you and your doctor.
What information should I request about cremation
services?
When choosing your selected cremation service, it is important to ask
the following questions:
When will the cremation service pick up my beloved pet from this
establishment?
All Paws Go to Heaven Pet Crematory will pickup your pet within 24
hours of request and will be cremated within hours of pickup.
Will my pet be delivered in a dignified wooden
urn at no additional charge?
All Paws Go to Heaven Pet Crematory returns all private cremations in
an attractive wooden urn.
Will I receive a certificate of cremation?
A certificate of cremation is issued with every individual cremation
along with reading material to assist you in the loss of your faithful
friend.
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